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Local tradesServiceTitan AI Agent

Answer every inbound call with an AI phone agent

Result

vendor-reported

Over 90% of 1,300+ calls booked as jobs

A McKinney, Texas HVAC contractor put an AI voice agent on inbound calls. In just over three months it handled 1,300+ calls and the company estimates $74,000+ in extra booked revenue.

Who did it

Randi ThompsonBill Joplin's Air Conditioning and HeatingServiceTitan press release (GlobeNewswire) · June 2026

Try it now

  1. Pull a month of call logs and count the calls you missed
  2. Write down your booking rules, service area and prices
  3. Start the AI agent on after-hours and overflow calls only
  4. Listen to recordings weekly and fix bad answers
  5. Track jobs booked from AI calls separately
Copy-paste prompt
Help me write the call script and rules for an AI phone receptionist for my HVAC company. Our service area is [ZIP codes]. Our hours are [hours]. We charge a [$] diagnostic fee and offer [services]. Write: (1) a friendly greeting; (2) the questions to ask, in order, to qualify and book a call (name, address, system type, problem, urgency); (3) rules for what counts as an emergency and when to transfer to a human; (4) answers to the 10 most common questions about pricing, timing and warranties; (5) what to say when a caller is outside our area. Keep every answer under 3 sentences and never quote a price we haven't listed.

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What to watch out for

This is the vendor's own press release, and the revenue figure is the company's estimate. The firm has run since 1978, so it may be bigger than a typical small shop.

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