Result
self-reported59 aeration jobs for the next day routed into six teams, balanced by revenue and location, in about seven minutes. His customer inbox went from sitting in the hundreds to two unread on a Friday morning in the busiest time of the year. 15 Google review requests checked (good service, paid, info correct) in 13 seconds.
Brett Brownlee has run Archway Lawn Care in St. Louis for 25 years and can't code. His field software, Service Autopilot, has no open API, so every reroute and change used to be him clicking through screens: "Every one of those is a 7-minute job... Until you have 20 of them every day." Now 10 Grok Bot assistants, each with one job, work the same screens he does. A Dispatcher builds crew routes, a Timekeeper flags duplicate punches and missed lunches before Monday payroll, a Customer Service bot works the inbox and logs jobs booked by his AI phone agent, a Reviews bot builds review asks for him to send, a Costkeeper pulled every contract property that got a fuel surcharge in the last two months, and a Chief of Staff briefs him by voice in the truck and handled a school district's request to mow 17 schools two more times. The rule: the bots draft, he approves every text, email, review ask and dollar.
Who did it
Try it now
- Pick your most annoying 7 minute job, the one you do every day and hate. He says start with the inbox.
- Give one bot that one job and explain it the way you'd train a new hire: plain words, your rules.
- If your software has no integration, let the bot work the same screens you do.
- Make it ask before it sends a text or email or spends a dollar. Always.
- Correct it when it's wrong, and add the next bot only when the first one runs without you.
Route tomorrow's aeration jobs in our scheduling software and split them into six teams, balanced by revenue and by location. Show me the routes before you save anything, and don't text any customer or crew without my yes.
Make it run every week
A play works once. Turn it into a routine in three small steps:
- Run it once and check the result yourself.
- Give your AI a schedule. Tell it when to run this play (every week, or every month) and to message you with what it found before you act.
- Keep a log. One line per run: what was checked, anything flagged, what you did.
What to watch out for
Self-reported from his own X article. He also sells paid one hour setup calls. Safer version: keep his rule that bots draft and you approve, and check routes and payroll flags yourself before they count. Build it with Page: a simple booking page for aeration and seasonal jobs, so the bots have one clean place to pick up new work.
Did it work?
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